Key takeaways
- A team is your company's workspace in C Chat: members, groups and roles together.
- Free for now with limits: 50 members per team, 30 groups per team, 5 teams per account.
- Owners and admins manage the team and can audit and export its group conversations.
- Direct messages between people remain private, even between members of the same team.
- Invite members by link, QR code, WhatsApp, SMS or email.
Most small companies start their messaging by accident: someone creates a WhatsApp group, someone else creates three more, and a year later nobody knows who is in what. A team workspace reverses that. The company creates the structure first, and conversations happen inside it.
What teams (workspaces) does in C Chat
A team in C Chat is the container for your organization’s communication. It holds:
- Members, the people who work with you, invited by link, QR, WhatsApp, SMS or email.
- Groups, the conversations for each site, department, shift or client. See group chats for work.
- Roles: owners and admins who manage membership and can audit group conversations, as described in owners and admins.
The key difference from a personal group app is ownership. A group created inside a team belongs to the team, not to the phone of the person who tapped “create”. Messages inside the groups support replies and reactions, files, photos, voice notes and pinned messages, so the workspace replaces the scattered threads.
How to use teams (workspaces) step by step
- Sign up at getcchat.com/c with your phone number or email.
- Create a team with your company’s name. You become its owner.
- Add a few admins, usually supervisors or office managers.
- Create the core groups before inviting anyone: for example “Announcements”, one group per site and one for the office.
- Invite members and add them to the groups they need.
- Pin a short welcome message in the main group explaining what goes where.
If you are unsure how many groups to create, follow how to structure groups for a growing team.
Real scenarios from business teams
- A cleaning company with 12 client buildings runs one team, one group per building and an office group. Supervisors are admins of the team.
- A restaurant group with three locations uses one team for the company and groups per location and per role. See coordinating teams across multiple locations.
- A security company uses site groups that mirror its posts. Read site groups: one chat per location.
- A consultant who works with two clients belongs to both clients’ teams and keeps each client’s conversations separate.
Privacy, permissions and limits
| Topic | How it works in C Chat |
|---|---|
| Encryption | TLS in transit, AES-256 at rest with a key per organization |
| Group oversight | Owners and admins can audit and export the team’s group conversations |
| Direct messages | Private between the two people, not part of team audits |
| Guests | Contractors, cleaning staff or clients can join a specific group by invitation |
| Free-plan limits | 50 members per team, 30 groups per team, 5 teams per account, 25 MB per file |
When someone leaves, remove them from the team. That single step takes away their access to the team’s groups; see offboarding: remove chat access the same day.
Tips for admins
- Create one team per organization, not one per project. Use groups for projects.
- Name groups with a pattern (“Site – Shift”, “Client – Topic”) so they sort cleanly.
- Keep owner accounts few and held by people who will stay. An owner who leaves without handing over is a common gap.
- Compare honestly before switching. If you are coming from channels on other tools, read C Chat vs Telegram for work, C Chat vs Discord for business or C Chat vs SMS group texts.
Getting started
Open getcchat.com/c, create your team and set up your first three groups before inviting anyone. C Chat is free for now within the limits on the pricing page, and the browser app works today while iOS and Android apps are coming soon.
Frequently asked questions
What is the difference between a team and a group in C Chat?
A team is the workspace that represents your organization or a unit of it. Groups are the conversations inside that team, for example one per site, department or client. People join the team, then take part in the groups that concern them.
Can I belong to more than one team?
Yes. One account can be part of several teams, and on the free plan you can have up to 5 teams per account. That suits people who work for two companies, or a manager who runs separate business units.
How many people can a team have?
On the current free plan, a team can have up to 50 members and up to 30 groups. Check the pricing page for the current limits before planning a large rollout.
Who owns the messages in a team?
Group conversations belong to the team, and its owners and admins can audit and export them. Direct messages between people are private and are not part of the team's records.