Delete your C Chat account

You can delete your C Chat by CGuard Pro (CGuard Pro LLC) account at any time, in two ways:

Option 1: in the app

Email support@cguardpro.com with the subject "Delete my C Chat account".
Send it from the same email address you use with C Chat or, if you log in with your phone, include that number (with country code).
To confirm the account is yours we may send a verification code to that email or phone.
We acknowledge your request and complete the deletion within 30 days at most, letting you know when it is done.

Your name, email address, phone number, username and profile photo.
Your sessions and notification tokens: you stop receiving notifications on all your devices.
Your membership in all teams and groups.

Messages and attachments you sent in groups remain for the other members, without your data: they are attributed to "Deleted guest" ("Invitado eliminado"). In the spaces of a security company that uses CGuard Pro, they are part of that company's operational record and are kept for as long as it determines under its contract and legal obligations; in an independent team, while the team exists or until its admins delete them.
Technical and security logs (for example abuse reports): for as long as needed for service security and legal compliance.
Backups: your data disappears from them as they rotate, within 90 days at most.

If you are a team's only owner, appoint another owner or admin before deleting your account so the team stays managed.